RETURN POLICY

The Customer has the right to withdraw from the contract within 14 calendar days of receiving the product and return it to the seller. The Customer is responsible for maintaining the quality and safety of the product throughout the withdrawal period.

The Customer may notify the withdrawal using the withdrawal form provided by the seller or by submitting a free-form withdrawal notice. This can be submitted electronically, by post or in person.

In case of exercising the right of withdrawal, the product must be returned to the seller within 7 calendar days from the date of the withdrawal notification, delivery costs are covered by the Customer.The seller refunds all payments made for the purchase of the product to the Customer within 5 – 30 calendar days from the date of receipt of the withdrawal notice, only if the product has been received back or evidence of the shipment of the product has been submitted.

Important!

Customer may inspect the item, but it must remain unused and in its original condition.
The returned item must be carefully packaged in its original, undamaged and clean packaging.
The item must be fully assembled, including all original accessories.
The Customer is responsible for ensuring that the item is fully assembled and properly packaged.
The item must be returned using a safe and suitable shipping method.

If the Customer has not complied with any of the above conditions, the seller has the right to refuse to accept the product for warranty review, accept it back or exchange it.